Trading Standards give advice on taking control of your phone
1 October 2015
A nuisance phone call is any unwelcome call that you receive in your home - in the UK people receive over 3 billion nuisance phone calls each year. Call centre technology is reducing the cost of making telemarketing calls, and as the costs go down, the number of these calls increases. It is for this reason that Trading Standards in West Dunbartonshire are currently giving advice on how to deal with cold callers over the phone.
The Consumer Rights Act 2015
1 October 2015
The Consumer Rights Act came into force on 1st October 2015. The law is now clearer and easier to understand, meaning that consumers can buy and businesses can sell to them with confidence. On the rare occasions when problems arise, disputes can now be sorted out more quickly and cheaply.
HMV gift card advice
1 July 2015
Following the announcement that HMV has gone into administration, many West Dunbartonshire residents may have feared that they had gift cards they received at Christmas that they were unable to use.
Trading Standards says "don't be a dummy mummy" & "bin the bling" after seizure of potentially lethal baby bling products
1 June 2015
West Dunbartonshire's Trading Standards section has become aware of a fashionable increase in 'bling' style products.
Trading standards warns about rogue cold callers
1 January 2015
The Council is urging residents to be on their guard after receiving complaints from residents about canvassers trying to sell home insulation in the area on behalf of the Council.
Call for more consistent approach to consumer protection services
15 June 2010
The report of a major review of the trading standards services in Scotland is launched today (15 June).Up to standard: a review of trading standards services in Scotland found a complete lack of consistency in the services offered to consumers and to businesses. It also discovered that there is no effective national system in place to measure the effectiveness of the service and that resources to support trading standards differed enormously across Scotland’s 32 Councils.