The Consumer Rights Act 2015
1 October 2015
The Consumer Rights Act came into force on 1st October 2015. The law is now clearer and easier to understand, meaning that consumers can buy and businesses can sell to them with confidence. On the rare occasions when problems arise, disputes can now be sorted out more quickly and cheaply.
North Ayrshire win the Touchstone Award 2013
19 June 2013
The British Hallmarking Council and the four Assay Offices of the UK are delighted to announce North Ayrshire Council as the winners of the Touchstone Award 2013.
Call for more consistent approach to consumer protection services
15 June 2010
The report of a major review of the trading standards services in Scotland is launched today (15 June).Up to standard: a review of trading standards services in Scotland found a complete lack of consistency in the services offered to consumers and to businesses. It also discovered that there is no effective national system in place to measure the effectiveness of the service and that resources to support trading standards differed enormously across Scotland’s 32 Councils.