ANGUS Council is supporting local businesses and ensuring that consumers get the best standards of customer care
Friday, 5th November 2010
Angus Reputable Traders Scheme, run by the authority’s trading standards service, has just been approved as a member of the Local Authority Assured Trader Scheme Network (LAATSN) – which sets a national standard of customer care.
To gain this approval, trading standards had to provide evidence of the how the Angus scheme met each of the criteria set by the Office of Fair Trading, including the organisation and monitoring of the scheme and enforcement of standards.
Sixty-five businesses have already signed up to the Angus scheme including retailers, builders, plumbers and electricians.
It has also been announced that the scheme has been successful in attracting European funding.
The cash boost from the LEADER fund will be used to launch a campaign to promote the scheme to local businesses and the publication of a reputable traders directory.
Angus Council’s spokesman on trading standards, Councillor David May, said: “The news that the Angus scheme has received the seal of approval from the Office of Fair Trading, and that it has been successful in attracting external funding is to be welcomed as it will allow the trading standards team to further promote the scheme to consumers and businesses across Angus.
Any businesses wishing to apply to join the Angus Reputable Traders Scheme should contact 01241 435600 for an application pack. Any members of the public wanting a reputable trader should visit www.angus.gov.uk/traderscheme.